FAQs

    • You should bring two towels, one smaller to sit on whilst in the sauna & another for drying off after use.

    • Swimwear (must be worn at all times, we are not a nudity sauna).

    • Sliders or flip-flops for in-between sessions.

    • A water bottle to stay hydrated (not metal).

    • A Sauna Hat (optional)

    • A changing robe especially for the colder time of year.

    • A spare bag for wet items.

  • Please seek medical advice before coming if any of the following conditions apply:

    • You’re taking regular prescription or over the counter drugs.

    • You’re pregnant or suspect you are. (Most pregnant women avoid coming in the first trimester)

    • You have any cardiovascular conditions or are taking blood pressure medications

    • You have a pacemaker or defibrillator.

    • You’ve had a heart attack in the last 6 months.

    • You have a recent joint injury, or you have joints that are chronically swollen.

    • You have metal pins, rods, artificial joints or any other surgical implants
      Have any chronic underlying medical condition

    • The Roaming Sauna cannot accept responsibility for customers with the above conditions or in the above situations.

  • We’re happy to refund or reschedule any communal or private session bookings up to 48 hours before your session.

    • Refunds – May be subject to a small admin fee.

    • Rescheduling – Always free.

    How to reschedule:

    • If you booked via our Acuity: Scheduling system, you can reschedule directly through your confirmation email.

    • Otherwise, email us at hello@theroamingsauna.com with your booking details (Name, Date, Time, Location).

    How to request a refund:

    Please note: Cancellations on the day or no-shows can’t be refunded or rescheduled.

    • Yes, unfortunately our Insurance Policy does not permit anyone under the age of 18yrs old to use the sauna.

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